Accident:  What to do?

Contact the police immediately to report the incident. Contact your insurance company and file a claim.  Then Contact Cheap Phoenix Rental Cars within 24 hours of the incident and plan to come into the location to complete an incident report form.

No SMOKING OF ANY KIND IN THE VEHICLE:

Cheap Phoenix Rental Cars is smoke Free, All vehicles are non-smoking cars, A Cleaning Fee up to $500 will be applied if there is any smoke odor or smoking remnants of any kind in the vehicle.

AGE requirements?

Cheap Phoenix Rental Cars minimum age required to rent is 21. An under age surcharge applies for all renter's in the 21-24 age group.

LOST AND FOUND ITEMS:

Please call Cheap Phoenix Rental Cars as soon as possible to report items that might have been left in the vehicle. Cheap Phoenix Rental Cars is not responsible for any belongings that were left behind. 

Reservation Cancellation:

Reservations are only held for 1.5 hours after the requested pick-up time. Please contact Cheap Phoenix Rental Cars by phone 602-230-7722 or email at least 48 hours prior to the pick-up time to avoid any cancellation fee. Cancellation must be through the original booking source.

Can we rent the car by the hour?

Alas, we do not. We've run the numbers and the prep / delivery / clean up / inspection  is too high to be worthwhile for either of us.  Cheap Phoenix Rental Cars only rents in full days for Phoenix Rental Cars in Phoenix. 

YOU MUST REFUEL THE CAR TO FULL!

Vehicle must be returned with a full gas tank to Cheap Phoenix Rental Cars.   A refueling service fee will be charged that will be $29 in addition to the fuel cost. 

Does my own insurance cover the rental car?

Check with your insurance agent!  Believe it or not, many times the answer is yes. In all 50 states, if you carry full-coverage insurance (that means Liability, Comp, and Collision) your insurance will automatically carry over and cover you when you rent a car from us – regardless of what you drive or what you rent. And it's for the same reason that if you're driving down the highway in your Honda and you happen to knock a Mercedes off the road, your insurance will cover the damage up to your coverages.  ***ANOTHER MONEY SAVER TIP*** If you don't currently have collision coverage, go ahead and call your agent and  put it on for the week you will rent the car with good coverages for a nominal fee compared to the insurance charges the big car rental companies charge.  CONFIRM WITH YOUR AGENT THAT YOU WILL BE COVERED AND YOU ARE ONLY MODIFYING YOUR POLICY FOR THE LENGTH OF THE RENTAL SO NOMINAL CHARGES COMPARED TO THE BIG INDUSTRY CAR RENTAL DAILY FEES!!!!!! 

Can I keep the rental for additional time?

Only if it is available and not already reserved.  Please contact Cheap Phoenix Rental Cars by phone before the end of the rental agreement.  Earlier the better.  If we have something available we will definitely try to make it work.

HOW many miles do i get with my rental?

Unlimited!

no pets in the rental car

NO PETS!  A $250 cleaning fee will be applied if pet hair/pet odor is in the rental car.  Cheap Phoenix Rental Cars loves pets, just not in the car.   

WHy would you bill for damages?

If you damage the vehicle you have to pay for it to be fixed.  We come across scuffs and scrapes on our cars when they go out on rentals - sometimes customers scrape a wheel, scratch a front bumper or dent a fender ETC. These repairs are quick and relatively inexpensive to make and are billed to the customer immediately in order to minimize the amount of time the car is off the road. Once your invoice has been settled, you can then of course make a claim to your insurance company to be reimbursed for any charges.  Also remember there is a deductible that insurance does not pay.